Computer Repair your way
Remember how fast your computer ran when you first brought it home? Playing with a new computer is so much fun. Unfortunately, as time goes on, your new best friend can start to slow down. Your favorite programs don’t run as fast and it may even start to freeze. No one wants to battle an overheating computer! Yikes. Well lucky for you, Nerds On Call computer repair can make your computer run as good as new again. We are here to save the day!
Get help in your home or office
Nerds On Call Computer Repair can come to your home or office to fix your computer. We’ve serviced over 130,000 computers since 2004 and we’ve gotten really good at it! Our qualified Nerds will arrive at your door to do a free estimate. If you like what you hear, we’ll do the work right then and there, no additional appointments required.
Get help now
Can’t take another minute with your frustrating computer? Need your computer repaired right now? Our Nerds On Call Computer Repair online team can get connected to your computer and fix it in minutes. Click here for our Online Computer Repair Service. Our Nerds will connect directly to your computer over the internet and give you a free estimate! No charges up front like…well everyone else.
Free EstimatesWant to know something that stinks about the service industry? From auto repair to computer repair, most shops want to charge for an estimate or a diagnosis. At Nerds On Call Computer Repair, we think that stinks. It’s our job to try to earn your business. How can we earn your business without telling you how much we’ll charge to do the job? Aside from that, the estimate process lets you see us in action to determine if we know what we’re doing. If someone wants to charge you to earn your business, tell them to take a hike, and call Nerds.
Computer Tune UP
Remove a Virus
Computer infections come in all shapes and sizes and no two computer viruses are the same. Some computer viruses will steal your private information, while others will send you countless pop-ups to try to scam you into giving them money. It takes less than 7 minutes for a virus to infect an unsecured computer according to PC Magazine. Most computers these days come with some kind of virus protection when you buy them, such as Norton or Mcafee, but what most computer users fail to realize is the virus protection those programs offer expires after just a few months, leaving your computer vulnerable to viruses root kits, and other malicious software. At Nerds On Call Computer Repair we remove hundreds of viruses a day; there isn’t anything we haven’t seen. In fact, if for some reason we’re unable to fix your computer, we don’t charge for our service! How cool is that?
When using your computer, all kinds of things happen that you might think are legit: Microsoft letting you know it’s time for an update, your anti-virus letting you know a scan is done, or iTunes letting you know when a download is complete. Spyware, Malware, and Virus writers know you trust these types of programs to run in the background. They also know you have a good idea what a legit program looks like and what a malicious program looks like. Well, unfortunately the hackers of the world have started making their bad programs look like good ones. These days it’s hard to tell them apart. So, you get a pop-up that looks like Microsoft telling you it’s time to update your security, then after a couple of clicks it asks you for your credit card number; before long you have dozens of programs asking for your private information. As soon as you close one another pops up. This is a common infection we see everyday. Even savvy computer users can get sucked into this endless scam.
Did you know there are programs that wander the internet looking for your private information? Some of them look for passwords, credit card numbers, or even photos and videos. Spyware can get into your system and hide and wait until it gathers enough information before it sends it back to the hacker that created it. Spyware can log anything you type or websites you visit. You can pick up this type of infection just being connected to the internet; you don’t even have to download anything! Give Nerds On Call Computer Repair a call today to get this junk off your computer for good.
Remove Root Kits
Root kits have been around for a long time. They’re basically high level programs that run outside of your operating system. What this means is that your anti-virus can’t see them, because it runs within your operating system. These little bits of code can wreak a lot of havoc since they can run with impunity. A simple virus or malware scan won’t detect them, and you need special software to remove them. Good news though; you’ve come to the right place. Nerds On Call Computer Repair knows how to track these little buggers down and remove them.
Malware is sort of a generic term for bad software. It could mean viruses or spyware, and even root kits. Whatever the term, the stuff is bad news and can cause problems for your system. An easy way to remove this stuff especially if you’re super-infected is to just reformat your system and reinstall your operating system, like Windows & or Mac OS X. The problem is if it is a root kit, you’re still going to have the infection, and you’ll have lost all of your data for no good reason; that stinks. Nerds on Call can remove the malware on your system whether it’s a virus, root kit, or spyware.
Here’s something you can do for fun. Call one of the major computer repair companies in the phone book. Tell them you don’t know what’s wrong with your machine, but you’d like them to come to your house, look at your computer, run some diagnostics on your hardware, look for viruses and malware, and let you know if there are any upgrades available for your system. Then, here’s the most fun part, tell them you want to do this all for free. For a few extra kicks ask them to write it all down so you can compare prices with other computer repair companies. Guess what? They’ll freakin’ hang up on you. Do you know why? They’d rather charge for this kind of work, rather than try to earn your business. Is that amazing? Don’t EVER let anyone charge you to find out what’s wrong with your stuff: not an air conditioner repair man, not an auto repair mechanic, and above all not a computer repair guy. You want to know if they can figure out your problem; you need to know if they can fix them. If you pay for an estimate, they can just send a kid from the local high school who has no idea what he’s doing, and write you a bill for it. Don’t fall for it; call Nerds On Call Computer Repair and we’ll give you an estimate for free. And if we miss something, or fail to fix your machine, we don’t charge you anyway. Good stuff right there.
Cleaning up viruses and spyware isn’t very easy. It takes special software to do it right. It’s not something you can buy in a local computer store either. You can buy Norton, Mcafee, Trend Micro or some other security software, but it will only get you partially protected. The more popular the software, the more likely hackers have devised a way of getting around it. If there were only a few security software programs running on the majority of computers, you’d only have to study those few titles and BAM! you’d be in. At Nerds On Call Computer Repair, we use less known software titles to root out the bad guys. The best part, we give this stuff away for free. We don’t charge for any of the software we use to clean you system. Are you sitting down…because I am about to blow your mind. We also leave the software on your system when we leave. This means you can keep your own system running just like it is when we leave. Ok, I know you’re shocked, and your mind is blown, but if you’ve read this far you deserve another reward. Are you ready? We also teach you how to use it! I am not kidding, we give you what has taken us years to perfect, and give it to you for free, just because we like you…well and you let us fix your computer.
Note: A PC Tune Up does not include the purchase of hardware or software components (for example new speakers or mother boards) or software programs.
computer repair: hardware repair
A lot of things can physically go wrong with your computer. Sometime it’s easy to figure out, but in most cases when it breaks, it just breaks. Here is a list of some of the most common hardware issues we fix, and what we do about them.
Hard Drive Repair, Replacement
Sometimes when your hard drive starts to go bad you’re given a few hints. A telltale clicking, or buzzing, a slower and slower start up; sometimes there is even an electronic burning smell. However, most often there is no warning at all. At some point your computer just won’t boot up anymore, or you get an error before Windows loads. The main concern at this point isn’t how much will it cost to repair, it’s HOLY SH&%$ did I just loose all my stuff?! At Nerds On Call Computer Repair, we can diagnose your hard drive problem for free; figure out if your data is recoverable, and then install a new hard drive in your system. We can recover your data, burn it to a DVD, back it up online, or put it on your new drive, however you want it.
Power Supply Repair, Replacement
One of the first things to go wrong, physically, with a computer is the power supply. The reason is that most computer manufacturers don’t use very good power supplies in their machines. They do it to save a few bucks, but in the end it probably costs them a ton in warranty work. The power supply converts your normal household power into the electric maelstrom your computer needs to run all of its components. Without it, your computer just won’t turn on. When it’s on the fritz it can send too much power to your computer and fry your machine. If it sends too little power, the CPU could overheat because the fans don’t work to capacity. In any case we at Nerds On Call Computer Repair can replace the power supply in your machine. We could even repair it, but trust us, it’s far cheaper to just replace it.
RAM Repair, Replacement
There are a lot of misconceptions of what RAM does. Most people think “computer memory” is the hard drive. RAM is more like the short term memory in your computer. Here’s how it works. You ask for a piece of information, say a photo of your kids at the lake. Your CPU tells the hard drive to go retrieve the photo. Your Hard drive looks for it on its disk then sends it back to the CPU who then loads the data to your RAM. In some cases your graphics card gets involved but we’ll cover that later. RAM is your computer’s short term memory. Everything your computer does runs in RAM. The more RAM you have the more your computer can do simultaneously. Well RAM, as it is the workhorse of your computer, can sometimes get worn out. Anything that has a lot of electricity flowing through it can fail. Sometimes only one or two chips on the RAM go bad, and so you won’t notice it much unless you really start to max out your computer’s abilities. Other times though, the whole chipset goes bad. When this happens your computer crashes at random, shows the blue screen of death, or if it’s a Mac, you see the pinwheel or beach ball of death too often. (Why do Macs have a beach ball for a waiting cursor option anyway?) I think I got a bit off-topic. The bottom line is if your computer is just acting funny, it could be the RAM. At Nerds On Call, wait for it…computer repair, we have special equipment to figure out if your RAM has gone to the dark side. (Star Wars Reference #1, we held out for almost 2,00 words before we pulled that one out, ha!) We can also figure out the best way to replace it. In most cases we can upgrade your system to hold even more RAM, which means even more speed for you. You’ll be able to play solitaire faster than ever!
Motherboard Repair, Replacement
Your motherboard is a lot like your spine. Everything in your computer needs to use the motherboard for power, to relay information, and for cuddling, ok, just kidding on the last one, but seriously why call it a motherboard if you can’t cuddle with it? Apple calls theirs a logic board; who wants to cuddle with that? It sounds like something a Vulcan would come up with and you can’t cuddle a Vulcan, they just look at you… weirdos. Ok, back to the motherboard repair thing. Diagnosing a bad motherboard is difficult. There really isn’t any way to be sure if your motherboard needs to be repaired until you’ve tested everything else in your machine. Even then it’s probably your power supply anyway. One telltale sign of a bad Motherboard is to look at the transistors on the motherboard. If they have crud kind of coming out of them, are crooked, or leaning it could mean your motherboard is bad. More often than not though when EVERYTHING else in your system checks out and you still get inexplicable crashes, it’s probably your motherboard. Nerds On Call Computer Repair can replace your motherboard. This isn’t a small task by the way. You vae to remove the CPU, the fans, and yank that sucker out of the case. This can take hours if done properly. Once done, if the wrong board is used to replace the old motherboard you’ll have to reformat your hard drive, reinstall your operating system, and all of your data. ARGH! Anyway, we replace motherboards, like 1,000 times a year, so we’ve gotten pretty good at it. As for repairing your motherboard, I wouldn’t suggest it. The motherboards don’t cost much to replace and once you start soldering components on or off a motherboard the world gets mor complicated than it needs to be.
Graphics Card Repair, Replacement
Whether you’re a graphics designer, a video editor or a video gamer, your computer’s graphics card is pretty important. The function of the card is pretty self-explanatory. The thing about modern day graphics cards is they are miniature computers unto themselves; they have a board much like a motherboard, a CPU, and RAM. It can also be the most expensive component in your computer. If it goes bad, you could be looking at a replacement cost in the hundreds of dollars. We at Nerds On Call computer repair can replace your card, and even do some pretty delicate work on your graphics card. Give us a call for a free estimate.
Network Card, Replacement
Most modern computers have the network card built into the motherboard. However, there are aftermarket upgrades you can buy to speed up your network. There are also wireless network cards you can add to your system. Like anyting in your computer, these cards can go bad, and they can be replaced. In many cases it’s pretty inexpensive for this type of computer repair.
CPU repair, Replacement
So, the CPU is the brains of the whole system. If this piece of equipment is down, you’re going to be sorry. The most common repair for a CPU is reseating it or adding more cooling. The CPU gets really hot, and can expand and contract in its place. Given the right circumstances it can dislodge from its position and not make total contact with the motherboard. Nerds On Call Computer repair can reseat your CPU add more thermal paste, and even add more cooling to your computer. The cooler the better, like us.
Fan Repair, Replacement
The average system has two fans, which is ok under optimum conditions. But once you start to introduce pet hair, dust, and various other matter that the fans suck into your computer, conditions quickly become less than optimal. Nerds On Call Computer Repair can replace fans, make the ones you have run better, and we can even set up filters for your computer so the fans don’t actually suck anything into your system but air, the way Michael Dell intended.
DVD Drive, CD-RW Drive, Blu-Ray Drive Repair, Replacement
Optical drives are quickly becoming obsolete. As we buy more of our movies, music, and software online these drives become less important. That being said, if you have one and it’s broken, and you want it to work, Nerds On Call Computer Repair can help. We can replace the drive for you, no problem. We have even retrieved disks stuck in the drive. The cost to repair these drives is too much; it is better to just replace them when they go bad.
Sound Card Repair, Replacement
If you play video games on your computer, a good sound card is almost as important as your graphics card. This is certainly the case if you edit audio or have a huge collection of lossless files. At Nerds On Call computer repair we can replace these cards and get the tunes cranking again.
SD Card Reader Repair, Replacement
If you’re like a lot of us, you have a DSLR camera and take a heck ton of photos. You can max out an SD card in no time, which means you have to move all of those files to your computer. Your card reader can work overtime, and if it isn’t working right it can damage your card, and maybe even be the catalyst to you losing some of your best photos. You have to have a good reader. Nerds On Call Computer Repair can replace these readers for you. We can even recover data from your SD cards if necessary.
USB Hub/Card Repair, Replacement
USB hubs aren’t very expensive, so replacing them doesn’t cost much. But if you have a USB card installed on your system, it can short out other components on your system. Not to mention if you have something critical plugged into a bad card you can lose data. Nerds On Call Computer Repair can replace these cards, or remove them so you can use a USB hub instead.
Computer Selection, Installation and Setup
Congratulations! It’s finally time to buy a new computer, laptop, or that new must-have gadget. You go to the store, wallet in hand, only to discover that the descriptions read like they’re written in a foreign language. DDR what? SATA who?!? It seems like computer retailers forget that regular people buy their products.
Wouldn’t it be great to have a Nerd on hand to translate and help you find the best deal? You’re in luck! Our Nerds can shop with you, online or at the store of your choice to help you buy a new computer, and unlike the employees at a computer store, we don’t have anything to gain by trying to push a specific PC. We will help you decide between a desktop and a laptop, a PC or a Mac, we can explain exactly how much RAM you will need to watch Youtube videos, or email pictures. We are here to answer any question you have. After you buy a computer, we will help you set up and install everything you need to get started. We’ll get it connected to your printer, home network, and get online. We can even make sure it recognizes your camera or other portable electronics.
Nerds On Call computer repair also helps our customers get significant discounts on Dell Computer products through our exclusive partnership. If you would like to order a Dell Computer directly from us to take advantage of our great discounts, give us a call to get started. We will walk you through the process every step of the way.
Give us a call any time you have questions about how to buy a new computer.
Apple iMac & Macbook Computer Repair Services
Macintosh computers are amazing. To borrow a phrase from Steve Jobs, “They just work.” Everyone knows that Macs don’t get traditional viruses, unfortunately, on occasion your beloved iMac or Macbook Pro will need a little extra TLC. The Apple Computer repair Techs here at Nerds On Call computer repair are highly skilled at repairing and troubleshooting all Apple Computer Problems.
Apple software troubleshooting.
Believe it or not Apples do have issues. While the hardware and design are impeccable, the software that’s written for them isn’t always perfect. One bad update to one program can cause system instability, or slow your MacBook to a crawl. At Nerds On Call Apple Computer Repair we can fix any software issue you have. We even take calls fron Apple Geniuses every now and then. Pretty cool, huh?
Apple hardware repair and replacement.
Every year there are new models of iMacs, MacBooks, and Power Macs. Just because Cupertino introduces a new product doesn’t mean the equipment you have now is any worse, right? One of the biggest problems with this product treadmill is what do you do if you need parts for an out-of-production Apple Product? At Nerds On Call computer Repair we have “connections” with vendors all over the world, we can get parts for your Mac no matter when you bought it.
OS (operating system) updates.
Why does Apple name their OS’s after cats? Ask one of our Nerds on the phone, you might be surprised by the answer. If you have a Lion on your MacBook, or iMac and would like a Mountain Lion instead, we’ve got your back. The new updates aren’t going to be coming on traditional disks; you download them from the App Store. This is super-convenient as long as you have access to the store. But what if your hard drive failed? How would you get the latest Mac OS X installed? You can always call a Nerd! At Nerds On Call Apple Computer Repair (that’s a mouthful), we have every Operating System on disk and can have you up and running in no time. We can even show you how to burn a copy for yourself.
Install Protective Anti mal-ware and anti spy-ware programs.
Macs do get viruses. In 2012 over half a million Macs were infected with a piece of Malware. I’d wager a lot of them are still infected. Mac OS X isn’t imune to viruses; it just has held a small market share for years. If you wrote malware for a living, and you made more money by infecting more computers, wouldn’t you infect millions of PCs since it’s the low hanging fruit? Now that Macs are starting to get more popular, you can bet the bad guys will be writing more malware for iMacs, MacBooks, and Power Macs than ever before. It’s better to get protected now, than have to deal with an expensive cleanup later. There are free programs that won’t slow down your system, so you have nothing to lose. Give Nerds On Call a call to get you protected.
Remove any malicious content.
Alright, for years you haven’t had to worry about this stuff, so you have a good excuse. But now you’ve got an infection on your MacBook. What do you do, how do you get rid of it? Well the short answer is you give Nerds On Call Apple Computer Repair a call to come over and fix it. We’ll remove your infection and get you protected all in one visit.
Apple computer tuneups.
Did you know every Mac had almost 10GB of data installed in the system for things like Arabic support, every printer ever made, and various other pieces that will never be of use to you? How about this, did you know your iMac, MacBook, or PowerMac doesn’t run at its fastest out of the box? A brand new Apple Computer can run faster with just a couple tweaks. We have a whole system, and can make your Mac run better than the engineers at Apple intended.
iMac, MacBook, & Power Mac Repair and Upgrade.
Even the most powerful Mac starts showing its age after a few years. As new programs come out the need for more resources increases. At Nerds On Call Apple Computer Repair we can upgrade your Apple computer to run faster than ever. We carry a full inventory of Mac compatible hardware such as RAM and Hard Drives. Give us a call to discuss what we can do for you.
Printer Repair, Scanner Repair, Fax Repair
Do you want a company that does more than just speed up your computer? We repair and install all additional hardware such as printers, fax machines and scanners, microphones and web cams. Our Nerds will not only set up your printers, we will also teach you how to use them. We can help you set up your printer for wireless, or even remote printing, do you want to save fax numbers in your fax machine for future reference? We can do that too.
You can think of Nerds On Call as a walking printer repair manual, If you have any Printer troubles, the Nerds can help. Our Printer Repair Service comes with free tutoring. Our Nerds are always happy to explain and teach you anything you want to know.
Give us a call anytime you have questions about our Scanner, Fax Machine and Printer Repair Services.
New software is great! It can make your life easier and more organized. The only downside is that learning how to use and upgrade new software can lead to countless hours of frustration. We can upgrade your OS (operating system), or the programs that you use most. Software Upgrades can actually be fun. We will show you how to upgrade your programs, and use them. Nerds On Call Computer Repair will make sure your computer settings are optimized for the best performance! We upgrade all operating systems, Mac programs, Windows programs, Digital Camera software, and computer accessory programs. Nerds are like a Software Upgrade Ninjas!
We would love to give you a free estimate on any Software Upgrades, Call us anytime you need a little extra computer help.
Virus Removal and Virus Protection
Viruses are the arch-nemesis of Nerds On Call. Your computer needs to stay updated against viruses and spyware. We can remember a day when the only way to get a virus was from going to a “bad website.” Well times have definitely changed. Some viruses will actually make you pay money just to use your computer! Can you believe it? Today the virus industry has evolved, Worms, Trojan horses, spyware, malware, adware, storm worms are all out there…. Who can keep up with all of these malicious characters? Nerds On Call can!
We offer an in-depth virus removal cleaning solution that will completely clean your computer of it’s current infestations, once your computer is clean We can help you get set up with proper anti-virus software to keep these guys from coming back. Nerds On Call is the super-hero of computer protection.
Our Virus Removal Services
- We will install industry standard virus removal and virus protection software.
- Fix the blue screen of death.
- Clean up any damages caused by viruses or malware.
- Remove all viruses, malware, spyware, worms and trojans.
- Teach you how to surf the internet in the safest way possible.
- Remove all pop-up error messages and fix the issue causing them.
Nerds On Call will give you a free estimate, give us a call to schedule a virus removal appointment today.
Have you bought a new computer lately, or do you need to transfer files from your work computer to your home computer? We offer a safe and dependable Data Transfer Service.
If you entrust your priceless data to us, then we will treat it as if it were our own. Transferring Data can be done safety and securely. Nerds will move all of your home videos and pictures safely from one computer to the next. Data transfer is something we handle very cautiously.